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Introduction to Passport Division


Passport Division’s Organizational Chart
The Passport Division is a government agency under the Department of Consular Affairs, the Ministry of Foreign Affairs.  Its function is to provide services and accommodate Thai citizens’ needs in issuing valid passports and travel documents.
The Passport Division welcomes all Thai citizens.  Walk in clients can apply in person at the Department of Consular Affairs, Chaengwattana Rd. or at the 3 Temporary Passport Offices in Bangkok (Bangna, Pinklao and Thailand’s Overseas Employment Service Center) on 5 working days from 8:00 -15:30 hrs.  For those who reside outside Bangkok area can apply at the nearest Temporary Passport Office in  Khon Kaen,  Chiang Mai,  Songkla,  Ubon Ratchathani, Surat Thani, Nakhon Ratchasima or Yala (open in January 2008) on 5 working days from 8.30-16.30 hrs.  The passports application service will not be interrupted by lunch breaks.
The normal processing time for issuing a passport is two workdays excluding the application day.  Passport pick-up service is available only for  the  passport applications submitted in Bangkok.  The applicants may request that their e-Passports be express-mailed to them which take 5 – 7 working days.  Applications submitted outside Bangkok are required to apply for postage service which take  5 – 7 working days.
In addition, the Passport Division has arranged mobile units to provide services in issuing passports in rural areas enhancing our services to reach and cover those living outside  Bangkok.
The Passport Division has promoted and developed services continuingly that meets the government’s Public Diplomacy which aimed to enhance better service efficiency and satisfaction for the people. The Passport Division is 9002 ISO certified which guarantees quality services.

Passport Division’s Work Scope


 
Work Scope
Contact Information
Passport Division- provides services and accommodates Thai citizens’ needs in issuing valid passports and travel documents.
- consists of eight Sections and ten Temporary Passport Offices, three in Bangkok and seven around the country.
Passport Division
Department of Consular Affairs
123 Chaengwattana Rd
Laksi, BKK 10210
Tel: 02981-7171-99,
02981-7257-60
Fax: 02981-7256
e-mail address :
consular05@mfa.go.th
The Administration Section- is responsible for
(1) monitoring and providing support to ensure smooth operations for all the sections and temporary offices under the Passport Division to meet the demands of Thai citizens with efficiency
(2) devising e-Passport policies and regulations
(3) adapting new security technologies in order to prevent production of counterfeit passports.
Tel: 02981-7171-99,
02981-7257-60

Fax: 02981-7256
The Ordinary Thai Passport Section- is responsible for overseeing the applications of Thai citizens applying for passports who wishes to travel abroad.Tel: 02981-7171-99,
02981-7257-60
Fax: 02981-7256
The Diplomatic and Official Passport Section- is responsible for overseeing the applications of the government officials (Diplomatic and Official Passports), Buddhist monks, and the applications for traveling to perform Hajj.Tel: 02981-7171-99,
02981-7257-60
02981-7267
Fax: 02575-1032
The Passport Production Section- performs checks on the passport production process to ensure that all e-Passport applicants will receive passports that comply with international standards.Tel: 02981-7171-99,
02981-7257-60
02981-7262-4
Fax: 02981-7264
The Passport Amendments Section- is responsible for (1) amendments service to non-electronic passports, the previous version of Thai passport, which remain valid until their expiry dates. (2) amendments service for signature change and record endorsements of the applicant’s valid visa from the previous passport onto the new e-Passport.Tel: 02981-7171-99,
02981-7257-60
02981-7268
Fax: 02981-7269
The Overseas Thai Passport Section- is responsible for overseeing the applications of overseas Thai citizens applying for
e-passports at the Thai embassies and consulates-general worldwide.
Tel: 02981-7171-99,
02981-7257-60
02575-1067-9
Fax: 02575-1068
The Criminal Records Section- performs background checks on all Passport applicants to ensure that they are not prohibited from leaving the Kingdom due to illegal activities. If the applicants are cleared by the Criminal Records Section, the Passport Division will then issue them a passport.Tel: 02981-7171-99,
02981-7257-60
02575-1031
Fax: 02981-7273-4
The Passport 
Pick – up and Postage Service Section
- is responsible for
(1) passport pick-up service for the e-passport applications submitted at the Department of Consular Affaires and the Temporary Passport Offices located in Bangkok.
(2) postage service through EMS for the e-passport applications submitted at the Temporary Passport Offices located outside Bangkok, as well for the applications submitted in Bangkok and requesting for postage service.
Tel: 02981-7171-99,
02981-7257-60
02981-7278-79
Fax: 02981-7275


Temporary Passport Offices located throughout the Country


Passport Mobile Unit (Roving Passport Service)

The Department of Consular Affairs has also set up a Passport Mobile Unit to provide services to all Thai nationals across the country in a Roving Passport Service format. The Department works closely with the city officials and related government agencies to set up the date, time, and place for the service which facilitates the e-Passport application process by bringing the service to the people. Therefore, people wishing to apply for an e-Passport will not have to travel to the capital or to a city with a temporary passport office such as Chiangmai, Khonkaen, Songkla, Ubon Ratchathani, Surat Thani, Nakhon Ratchasima and Yala (open in January 2008).
List of Provinces that received consular services from the Passport Mobile Unit
(Year 2005 - 2007)
North
Chiang Rai
Kamphaeng Phet
Mae Hong Son
Nakhon Sawan
Nan
Phayao
Phrae
Phichit
Phitsanulok
Sukhothai
Tak
Uthai Thani
Uttaradit
North East (Isan)
Buriram
Chaiyaphum
Loei
Maha Sarakham
Mukdahan
Nakhon Phanom
Nong Khai
Phetchabun
Roi-Et
Sakhon Nakhon
Si Sa Ket
Surin
Udon Thani
Nong Bua Lumph
South
Nakorn Si Thamarat
Narathiwat
Pattani
Phuket
Ranong
Koh Phayam
Yala
Trang
Central & East
Chantaburi
Kanchanaburi
Lopburi
Trat
Prachinburi
Rayong
Sakaeo
Suphanburi


 More information http://www.mfa.go.th

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